Feedback from previous guests about their experience.
58%
liked the hotel and would stay again
5.8/10
Guest rating
Rooms
6.0
Location
7.0
Service
6.3
Dining
5.0
Guest reviews
5.8/10
based on 3 reviews
6.0
6.0/10 based on 50 reviews
David
United Kingdom,
October
2023
5.0/10
The hotel location was the highlight, being close to everything and next to new developments. The rooms were not the cleanest and seemed to be converted smoking rooms. The service was accommodating but incredibly unprofessional, with limited English spoken. The dining offerings were subpar, with low-quality food served. However, the location was clean, spacious, and the only positive aspect, making it bearable for a short stay.
Rooms
5.0
The rooms were not the cleanest and seemed to be converted smoking rooms into non-smoking rooms.
Service
5.0
The service was accommodating but incredibly unprofessional, with limited English spoken.
Location
7.0
The location was the only good thing, being close to everything and near new developments.
Dining
5.0
The dining experience was a joke with low-quality food served.
Facilities
Ben
United Kingdom,
October
2023
6.6/10
I was pleasantly surprised with this hotel. The rooms were much cleaner than expected and the non-smoking policy was a big plus. However, the water was out during my stay, which was inconvenient. Overall, a decent stay with some minor inconveniences.
Rooms
8.0
The room was very clean and well-maintained despite not being what we booked. The strict non-smoking policy was a plus, ensuring a fresh environment.
Service
9.0
The manager and staff members were incredibly friendly and accommodating. They ensured the room and public areas were kept clean throughout my stay.
Location
7.0
The location of the hotel is really nice, close to the center and convenient for accessing different places. However, it's evident that some renewal is needed to enhance the overall appeal.
Dining
5.0
The dining experience was subpar, with low-quality breakfast options and a lack of variety. It was disappointing to find limited food choices and the unexpected closure of the pool and hot tub.
Facilities
5.0
The facilities could use some improvement, especially in terms of dining options and ensuring guests are informed of any closures in advance.
Martin
United Kingdom,
October
2023
5.0/10
The hotel is located in Melfort, offering a very clean and nice environment, although it feels like a place on a shoestring budget that could use some renewal. The rooms required shuffling to find a good one due to being hot and stuffy, which made it difficult to sleep. The staff needs improvement in customer service but was friendly overall. The dining experience was subpar with low-quality food options, but the location is really nice in Melfort.
Rooms
5.0
Had keys shuffled to 3 rooms before finding a good one, which was very hot and stuffy making it difficult to sleep.
Service
6.0
The staff needs a lesson in customer service but was friendly overall.
Location
7.0
The hotel is located in Melfort, providing a nice and clean environment, which was the only good thing about the stay.
Dining
5.0
Breakfast was of low quality with limited options.
Facilities
5.0
Lacked adequate dining options and the pool and hot tub were shut down unexpectedly.